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Pick Your Client Care Support Plan
Proactive Monitoring
Reactive Monitoring & Remote Repair
Home Control System Management
24/7 Email, Text and Chat Support
24/7 Phone Support
Monthly Peace of Mind Report
OVRC Connect App
Comprehensive System Inspection
Priority Service Scheduling
(<36 hours)
Equipment Upgrade Discount (5%)
Home Preparation/Vacation Returns
(2x/Year)
Included On Site Service Calls
(2 hours)
Proactive Monitoring
Reactive Monitoring & Remote Repair
Home Control System Management
24/7 Email, Text and Chat Support
24/7 Phone Support
Monthly Peace of Mind Report
OVRC Connect App
Comprehensive System Inspection
Priority Service Scheduling
(<18 hours)
Equipment Upgrade Discount (10%)
Home Preparation/Vacation Returns
(3x/Year)
Included On Site Service Calls
(5 hours)
Discounted Service Call Rates (20%)
Notes & Exclusions: * Remote Management Device require if system not already equipped. One time equipment fee of up to $1000.00 for unit and installation.
Terms & Conditions apply. Credit card must be on file. Plans subject to change without notice.
WHAT CAN WE MONITOR?
WHAT CAN'T WE MONITOR?
-
Whether most of your devices are connected and up and running.
-
Health of many connected A/V & Network devices and light switches
(availability may vary depending on manufacturer). -
Internet up/down state and average upload/download speeds.
-
Quality of audio/video through a streaming device or player.
-
Different apps or services within connected network devices
(i.e. Netflix within an Apple TV device). -
Toasters, home appliances, spouses, kids, pets, threat of zombies.
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